Cancellation before shipment:
If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on firstname.lastname@example.org or call us on 079-40300787.
In such cases, the order will be cancelled and the money will be refunded to you within 3-7 business Days after the cancellation request.
Cancellation post shipment:
- Cancellation Post Shipment is not Possible.
- How will I get refunded for the cancelled orders and how long will this process take? In case of cancellation before shipment, we process the refund within 3-7 business Days after receiving the cancellation request.
- For payments done through credit/debit cards or net banking,the refund will be processed to the same account from which the payment was made within 3-7 business Days of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
Returns, Replacements and Refunds
- The Products bought from sunstarchairs.com cannot be Returned unless there is a manufacturing defect in the item.