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If you have any comments or suggestions, we would be glad to review the same at by emailing us at info@SunstarChairs.com
You can visit the our Site www.SunstarChairs.com and browse without having to provide personal details as well. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password. For Any Purchase you must create an account and Give your personal information so that we can deliver the relevant products to you and maintain an account of your purchases for your future access. However our Website is not responsible for third Party Cookies or search engines who might track your information.
We may collect different types of information if you place an order for a product to us on the SunstarChairs.com, these information might be useful in serving you and fulfilling your order on time. We collect, store and process your data for processing any purchase on the Site and delivery of products, any possible claims, and to provide you with our services. We may collect your Company name, Contact Person’s name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, payment details, payment card details or bank account details, whatsapp number, GST Information, CIN Number, PAN Card information if required. This information is required in order to allow you to go ahead with your order. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you about the tracking details of the product and the delivery of the product.
We may pass your name and address on to a third party Logistics providers in order to make delivery of the product to you (for example to FedEx, DELHIVERY, India Post etc.).
We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed by our Payment gateway Partner RazorPay and Credited to our company Sunstar Apparels Private Limited, a company registered in India.
You must only submit to us on the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
All Your Order details may be stored with us and you may access this information by logging into your account on the Site, that why account creation is mandatory. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed.
Credit Check and Fraud Prevention
We use RazorPay Payment Gateway System, All disputes regarding Credit Card will be handled by RazorPay.
Other uses of your personal information
SunstarChairs.com from time to time may also send you information about various products, new launches, promotions, the Site, newsletters, SMS updates, If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you. Our Email Service provider is mailchimp and you can unsubscribe instantly by click link in each email.
For any Contests we use the data to notify winners and advertise our offers.
Third Parties and Links
The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out that the some functionality on the Site and ordering is only possible with the activation of cookies.
The Site uses technology from Google Analytics through which data is collected and stored for marketing and optimization purposes and data use profiles are prepared under a pseudonym. Cookies may be used for this. The cookies enable recognition of the Internet browser. The data collected with these technologies is not used, without separate authorization by the person concerned, to personally identify the visitors to this website and is not collated with personal data on the pseudonym holder. The permission for data recording and storage may at any time be cancelled with on-going effect.
Our Website is hosted on Highly secure servers of GoDaddy, which prevents any unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure servers of GoDaddy. When we collect payment card details electronically, our Payment gateway RazorPay uses encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.